Returns & Exchanges

100% Satisfaction Guarantee

If you are not 100% satisfied with your item, simply return it within 30 days of delivery in new condition and we will refund your payment or exchange your ring size. We are unable to refund or exchange items that show signs of being used. Made-to-order items cannot be returned or exchanged (silver and gold jewelry).



Returns / Refunds

  • Item must be received within 30 days of delivery date.
  • Item must be in new and unused condition. We are unable to refund items that show signs of being used.
  • You must include your packing slip or order confirmation email with your returned item.
  • Please mail jewelry in a bubble/padded envelope so it will not go through the mail machine.
  • Please consider adding a tracking number to your return.
  • Made-to-order items cannot be returned or exchanged (silver and gold jewelry).



Ordered Wrong Size Ring?

  • Ring must be received within 30 days of delivery date.
  • Ring must be in new and unworn condition. We are unable to exchange rings that show signs of being worn.
  • You must include your packing slip or order confirmation email with your returned item. Write onto the copy what size you need for the exchange.
  • Please mail jewelry in a bubble/padded envelope so it will not go through the mail machine.
  • Please consider adding a tracking number to your return.
  • Made-to-order items cannot be returned or exchanged (silver and gold jewelry).

Mail To:
Christian Teen Shop Returns
PO Box 369
Seymour, MO 65746


Don't hesitate to contact us if you have any questions not answered here.